Privacy Policy

DesireLove is committed to protecting your personal data. This policy explains what data we collect, why, and how we protect it.

1. Who We Are

Company: DesireLove
Website: www.desirelove.be
Email: info@desirelove.be
Address: Brussels, Belgium

2. Data We Collect

Name, email address, billing & shipping address
Phone number
Payment information (processed by certified payment providers)
IP address and browsing data (via cookies)
Order history

3. Why We Collect It

To process and deliver your orders
To handle customer service requests
For invoicing and legal compliance
To improve our website and services
To send newsletters (only with your consent)

4. How Long We Keep It

Order data: 7 years (legal accounting requirement)
Account data: as long as your account is active
Newsletter data: until you unsubscribe

5. Sharing Your Data

We only share your data with:

Suppliers and dropshipping partners (for order fulfillment)
Payment providers (e.g.Stripe) for secure payment processing
Delivery partners for shipping
Legal authorities when required by law

We never sell your data to third parties.

6. Your Rights (GDPR)

Right to access your data
Right to correct inaccurate data
Right to delete your data
Right to restrict processing
Right to data portability
Right to object to processing

To exercise your rights, contact us at: info@desirelove.be

Questions? Contact us at info@desirelove.be